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FAQ

What is a direct repair shop?

Can I bring my vehicle to Central Auto Body even if my insurance company recommends someone else?

What should I look for in an auto body repair facility?

Do you offer towing service?

Do you offer loaner cars?

Do you offer a warranty on your work?

Do you offer loaner cars?

 

What is a direct repair shop?

A direct repair facility is a body shop that works directly with your insurance company as a preferred shop. Body shops earn the right to be in preferred shop programs by meeting certain requirements, such as having certified technicians, using the proper equipment, and having a record of satisfied customers. A preferred shop actually writes the estimate, orders the parts, and repairs your vehicle without having to wait for an insurance adjuster.

Can I bring my vehicle to Central Auto Body even if my insurance company recommends someone else?

Absolutely! You have the right to choose your auto repair facility, regardless of your insurance company’s recommendations.

What should I look for in an auto repair facility?

A quality auto repair facility should be I-Car and ASE rated with warranty information available in writing. The staff should be professional, knowledgeable and courteous.

Do you offer towing?

We offer 24-hour towing service with a local towing company to ensure your vehicle will be transported with care. For more information, see our services page or contact Terry’s Towing directly at (314) 645-3117.

Do you offer loaner cars?

We do! We have on-site rental vehicle options available. For more information, see our services page.

Do you offer a warranty on your work?

We offer one of the best warranties in the business. For more information, see our services page.